1300 792 900 
  • IT Support Melbourne
  • IT Solutions Melbourne
  • Cloud Backup

Managed Services

Our proactive remote management provides us reports and alerts about your IT environment 24 hours a day 7 days a week. It gives us visability and remote access to servers, workstations and networks and allows us to not only fix problems, but prevent future problems from occurring.

ITialise help desk provides prompt support for level 1 incidents within your business IT environment. Calls can be made to our 1300 number or a help desk ticket can be submitted online. We aim to provide same day response time within business hours.

The ITialise Cloud Backup solution is used for disaster recovery in the event that your onsite backup has become corrupted, deleted or unusable for any reason. In some industries regulations require that backups are stored onsite for easy access as well as offsite in case of catastrophic failure. This is also regarded as best practice.


Managed IT Solutions

Proactive Remote

Management

Managed IT Solutions

Help Desk

Cloud Backup IT Solutions

ITialise Cloud Backup

Tick IconMonitor Systems 24/7
Tick IconTrack Hardware & Software
assets
Tick IconProduce Inventory Reports
Tick IconTrack Software Licenses
Tick IconDeliver Daily Health Checks
Tick IconManage AntiVirus
Tick IconSecurity Patch Management
Tick IconRemote Access & User
Assistance
Tick IconAustralian Based
Tick IconSingle Point of Contact
Tick IconHighly Trained IT Support
Professionals
Tick IconJob Logging, Tracking &
Reporting
Tick IconEnd User Identification
Tick IconHassle Free
Tick IconMilitary Grade Encryption
Tick IconFully Automated
Tick IconImage & Traffic Compression
Tick IconRedundant Storage
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1300 792 900
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to find out more about our proactive remote management, help desk or cloud backup managed services.